Guest’s booking is important to confirm the check-in/arrival because it helps the staff to identify and track the bookings. This involves the front desk agent verifying identity, booking numbers, and all information about the reservation.
1. On the Settings Dashboard page, click the “Calendar” button to see the bookings.
2. Find the guest’s name and confirm the booking details. The line in red color indicates the current time. The pink color is the reserved one.
3. Click the “Check In” button to check in the booking.
4. The color of the booking was changed from pink to green color.
Quiz – Choose the correct answer.
1. Where can you find the spa bookings?
a. Guest
b. Calendar
c. Dashboard
2. What is the color of the booking when it is checked in already?
a. Green
b. Pink
c. None of the above
3. On the calendar page, what is the pink color stand for?
a. Reserved booking
b. Check-out booking
c. Check-in booking
If you need further assistance, please send an email to helpdesk@spa-tx.com