The waitlist can be converted into a booking when the request is available. The criteria are time request, treatment request, room request, and therapist request. Please note that guest confirmation is needed to successfully convert the waitlist into a booking.
1. On the Settings Dashboard page, click the “Calendar” button.
2. Click the “Waitlist” button to see the waiting list.
3. Point the cursor on the comment symbol to show the note (if any). To view the details, click the “Show Details” button.
4. The “Reservation Waitlist” details will display like the image below. Click the “Move to Reservations” button to convert the waitlist into a booking.
5. The system will go to the Reservation page after you clicked the Move the Reservation button. From this page, you can create a new booking and apply if any changes.
Quiz – Choose the correct answer.
1. Where can you convert the waitlist into a reservation?
a. Waitlist tab
b. Guest profile
c. Treatment tab
2. When can you convert the waitlist into a reservation?
a. When the therapist request is available
b. When the guest request is available
c. When the therapist schedule is available
3. How can you convert the waitlist into a reservation?
a. Go to the waitlist and edit
b. Go to the calendar page and create a new booking
c. Go to the waitlist and move it to reservation
If you need further assistance, please send an email to helpdesk@spa-tx.com